About the operator

Reliability is a team sport.

I help teams turn production signals into decisions they can trust, from the first SLO workshop through the long tail of operations.

Ink portrait of Diego Castillo

What I care about

Clear ownership, useful telemetry, and systems that fail in ways a human can understand.

How I work

Start with the customer moment. Make the signal legible. Design recovery before scale makes it expensive.

Say hello

Have a reliability problem that needs a second set of eyes? Email me.